Frequently Asked Questions :

Here you will find answers to the most often repeated questions when ordering online. If the answer you seek is not listed here, then please Contact Us.

UK Shipping

Q. How long before you post my order ?    A. Once your approved payment has been received and cleared, then your order will be despatched within 48 hours, excluding weekends and public holidays of course.        Q. What is the cost of delivery and how will you post my order ?    A. Most books will be posted via standard Royal Mail 1st Class delivery. First Class delivery takes 1 - 4 days. Any books or items on Special Offer or with Free Delivery will be posted via 2nd Class mail. Second Class delivery takes approx 3 - 5 working days.         Q. Can you send my order urgently or can you send it via registered delivery ?    A. Yes, please Contact Us if you wish to pay for Courier/1st Class delivery and/or require 'Registered Delivery' or 'Signed For' mail.     Please note there are no additional handling or packing fees.

International Shipping

Q. Which countries do you ship to, what is the cost and how long does it take ?       A. We deliver to Europe, U.S.A., Canada, Australia, New Zealand and certain parts of the Rest of the World. The shipping cost via Air Mail depends on the weight and quantity of your order. Please Contact Us for further details/costs with your requirements.        Delivery times Air Mail :    Europe       :    5-12 days U.S.A.         :    7-14 days Canada      :    7-14 days Australia     :  10-28 days New Zealand: 10-28 days Rest of the World: up to 28 days       Surface Mail to the Rest of the World takes, from 8 - 12 weeks.

Credit Card   Payment via  Paypal

Q. How can we pay via credit card ?       A . We accept all major credit cards & debit cards through our payment processor Paypal.  is an internationally recognised online merchant, and is one of the safest and most secure ways of making payment. It doesnt cost you any fee to make a payment through Paypal. Once you have chosen your goods, simply click Add to Cart or Checkout and automatically, the screen will ask you to nominate your credit card for payment via Paypal.    Paypal is currently the only method we accept for International Orders.      Learn more at the Paypal website.

Postal Orders (UK only)

Q. We dont have a bank account ?    A.  If you dont have a bank account, you can nip into your local Post Office and obtain a Postal Order to the value of your order. Simply post this to us, and upon receipt we shall despatch your order. Postal Orders, cheques & donationsshould made payable to Islam786.org.    To locate your nearest Post Office and check opening times, ring : 08457 223344

Payment via Cheque (UK only)	Q. Do you accept personal cheques ?    A. Yes, we accept personal cheques. Please allow at least 5 working days for your personal cheque to clear, before we ship your order. All cheques, postal orders and donations should be made payable to Islam786.org.    Further information and the address to post your cheque.
Bankers Drafts (UK only)	Q. Do you accept Bankers Drafts ?    A. Yes, we accept Bankers Drafts. Please allow 3 working days for your draft to clear, before we ship your order. All drafts, cheques, postal orders and donations should be made payable to Islam786.org.    Further information and the address to post draft.

Returns   and Refunds

Q. How can i return my order ?    A. In order to return an item, you firstly need to Contact Us by submitting the form within 24 hours stating the reason for your return.   Please do not return anything without filling out this form and then waiting for a response to your request, we should respond within 24 hours.       Q.   What if i change my mind, will you issue a refund ?     A.   Yes, all refunds will be for the price paid less shipping charges, unless the return is due to a mistake on our part. Your refund will be processed when the item(s) being returned have been received and examined. In order for you to receive full credit, the items(s) must be unused, undamaged, in their original packing and returned within 7 days of receipt. You must notify us in      Q. Do i have to pay for return postage if the order was delivered for free ?    A.  Yes, i if you decide to return an item, or request a refund, then all return postage will be paid for by the purchaser.

Terms & Conditions

Acceptance of Contract Terms  The following are terms of a legal agreement between you and Madani Propagation, (''www.islam786.books.com"). By accessing, browsing and/or using this site ("Site"), you acknowledge that you have read, understood, and agree, to be bound by these terms and to comply with all applicable laws and regulations, including export control laws and regulations. If you do not agree to these terms, do not use this Site.  material provided on this Site is protected by law, including, but not limited to, International Copyright Law. This Site is controlled and operated by Madani Propagation from its base in the United Kingdom.  Madani Propagation makes no representation that materials in the Site are appropriate or available for use in other locations, and access to them from territories where their contents are illegal is prohibited. Those who choose to access this Site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. Any claim relating to, and the use of, this Site and the materials contained herein is governed by the laws of the United Kingdom. Use Restrictions   The copyright in all material provided on this Site is held by Madani Propagation or by the original creator of the material. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Madani Propagation or the copyright owner. You also may not, without Madani Propagation's permission, "mirror" any material contained on this Site on any other server. Any unauthorised use of any material contained on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. Limitation of Liability   UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL Madani Propagation BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR PROFIT, ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE, EVEN IF Madani Propagation HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF MATERIALS FROM THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ANY COSTS THEREOF. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. Our Transmissions   Any material, information or idea you transmit to or post on this Site by any means will be treated as non-confidential and non-proprietary, and may be disseminated or used by Madani Propagation or its affiliates for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products. Notwithstanding the foregoing, all personal data provided to Madani Propagation will be handled in accordance with Madani Propagation's Privacy Policy. You are prohibited from posting or transmitting to or from this Site any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material, or any other material that could give rise to any civil or criminal liability under the law. Term of Use Revisions  Madani Propagation may at any time revise these Terms of Use by updating this posting. By using this Site, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current Terms of Use to which you are bound.